Privacy Policy

At Nature Expeditions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services.

Information We Collect:

We may collect various types of information to provide you with our services and enhance your experience. This includes:

• Personal Information: Name, contact details, date of birth, passport information, and other relevant details for booking and communication.
• Payment Information: Credit/debit card details, billing address, and transaction history for processing payments.
• Travel Preferences: Information about your travel preferences and requirements to tailor our services to your needs.
• Communication Data: Records of your interactions with us, including emails, chats, and customer service inquiries.
• Usage Data: Details about your interactions with our website, such as pages visited, links clicked, and browsing patterns.

How We Use Your Information:

We use the collected information for various purposes, including:

• Booking and Reservations: To facilitate your travel arrangements, process payments, and manage your reservations.
• Customer Support: To respond to your inquiries, provide assistance, and address any concerns.
• Personalization: To customize our services based on your preferences and improve your overall experience.
• Communication: To keep you informed about your bookings, promotions, updates, and relevant travel information.
• Analytics: To analyze website usage, trends, and performance to enhance our services and user experience.

Data Sharing and Disclosure:

We may share your information with trusted third parties, including:

• Travel Partners: Airlines, accommodations, tour operators, and other service providers involved in your travel arrangements.
• Payment Processors: Secure payment gateways and financial institutions for payment processing.
• Legal Requirements: When necessary to comply with legal obligations, court orders, or government requests.

Data Security:

We employ advanced security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Your Privacy Choices:

You have the right to:

• Access and Update: Review and update your personal information by contacting us.
• Opt-Out: Unsubscribe from marketing communications and manage your communication preferences.
• Delete Data: Request the deletion of your account and personal data, subject to legal requirements.

Updates to Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices. We encourage you to review this policy regularly.

By using our services, you consent to the terms outlined in this Privacy Policy.

For any questions or concerns regarding your privacy,

please contact us at info@natureexpeditions.com or +254 748 717387

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